Financial Inclusion in Action

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Innovation Overkill: Why Product Innovation in Financial Inclusion isn’t Always the Right Move

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Amid all the renewed talk about product innovation and a client centric (or what we at MicroSave have, for over a decade now, called a “market-led”) approach to financial inclusion, I find myself wondering if we have lost sight of two key aspects: The differences between market leaders and market followers The challenges of advancing through the… Continue reading

NBFC-MFIs As Business Correspondents – What Will It Take?

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In the blog “NBFC-MFIs As Business Correspondents – Who Benefits? Part-I” we highlighted the range of benefits for both NBFC-MFIs and banks in arrangements under which NBFC-MFIs operate as BCs for banks. In“NBFC-MFIs As Business Correspondents – Who Benefits? Part-II” we discussed the advantages and disadvantages of the model for NBFC-MFIs. But of course the… Continue reading

NBFC-MFIs As Business Correspondents – Who Benefits? (Part-II)

As we highlighted in NBFC-MFIs As Business Correspondents – Who Benefits? (Part-I) the benefits for NBFC-MFIs and banks are pretty clear – we summarise them below. Benefits of the BC Model for Key Stakeholders (from Microfinance in India – Is Business Correspondent (BC) the Way Forward?) Benefits for NBFC-MFIs Benefits for Banks The model significantly de-risks… Continue reading

NBFC-MFIs As Business Correspondents – Who Benefits? (Part-I)

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It has happened! In May 2012, MicroSave’s study of the potential for MFIs to acts as business correspondents (BCs) concluded, “MFIs are potentially and excellent channel and product development partner for banks, as long as they have the capacity and resources to dedicate to it. MFIs can help all stakeholders to leverage their existing engagement… Continue reading

Financial Inclusion and New Product Development — What Should Guide Us?

The answer is, of course, customer needs. Customers’ knowledge and perceptions about the financial services on offer—plus any challenges in accessing these services—are the other two major guiding factors. With all this in mind, any service provider can develop and then modify successful products. Easy to outline in a very short paragraph, easy to comprehend,… Continue reading

The Mor Committee – Giving Credit Where Credit Is Due (Part-II)

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Priority Sector Lending (PSL) and Credit Pricing   The Mor Committee on “Comprehensive Financial Services for Small Businesses and Low Income Households has also made a number of suggestions related to the priority sector lending (PSL). The Committee recommends raising the overall PSL requirement to 50% of adjusted net bank credit (ANBC) or credit equivalent… Continue reading

The Mor Committee – Giving Credit Where Credit Is Due (Part I)

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The Role of Non Bank Financial Companies (NBFCs) The Mor Committee on “Comprehensive Financial Services for Small Businesses and Low Income Households”  has recommended some very bold, as well as several transformational steps, to reconfigure the delivery of credit to the ‘un-served’ and ‘under-served’ in India. In this blog we analyse some of the recommendations… Continue reading

A Big Step Forward in India’s Financial Inclusion Deliberations

(This guest post is originally published at IFMR Trust). India faces a major financial exclusion challenge. According to the 2011 World Bank Global Findex Survey, only 35% of Indian adults have access to a formal bank account and 8% borrowed formally in the last 12 months. The Reserve Bank of India (RBI) Committee on Comprehensive… Continue reading

The Mor Committee Report – Will Payment Banks Be Revolutionary or Evolutionary?

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One of the more debated aspects of the Mor Committee’s report on “Comprehensive Financial Services for Small Businesses and Low Income Households” is the proposal for the new class of banks, in particular the “Payments Banks”. While it is probably a stretch to assert that this is an “incremental step” from the existing (Pre-Paid Instrument… Continue reading

A Government to Person (G2P) Payment Delivery Agent in India: At Heart and In Practice

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This blog highlights the tasks of a CSP and the stages involved to make G2P payment delivery to the last mile – right from their (CSP) recruitment to final payment. It also suggests a few improvements recommended by CSPs. Aalia begum and Aasia begum have been working as Customer Service Providers (CSPs) for the past… Continue reading