Financial Inclusion in Action

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Fintechs for LMI segments – Tapping the untapped

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In our first blog in this series, we highlighted how the low- and middle-income (LMI) segments in India present immense opportunities for ecosystem players.  To read our report on the fintech landscape in India, click here   To know more about the Financial Inclusion Lab and to apply, click here These players may include fintechs,… Continue reading

Fintechs for LMI segments – Demystifying myths and delving into realities

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In our previous blog in this series, we presented recent trends in the fintech space in India. In that blog, we also defined the low- and middle-income (LMI) segments and examined the challenges that fintechs and investors face in catering to these segments.  To read our report on the fintech landscape in India, click here… Continue reading

Fintechs for LMI segments – What’s the intricate puzzle?

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In 2017, J.P.Morgan commissioned MicroSave and IIM Ahmedabad's Centre for Innovation Incubation and Entrepreneurship (CIIE) to undertake a study on the fintech  landscape in India. This comprehensive study focused on the low- and middle-income (LMI) segments in the country. The research team consulted over 60 stakeholders spread across various industries, institutions, leadership levels, and geographies.… Continue reading

Digital consumer credit: nano loans, macro problems

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Introduction Digital small and medium enterprise (SME) lending offers enormous potential to revolutionise access to credit for small businesses, which form the backbone of so many economies across the globe. With the digitisation of processes, SME businesses can be on-boarded, assessed, and receive a loan within 48 hours. Furthermore, since SME businesses leave much deeper… Continue reading

Mobile internet access – the next frontier for ‘Tech’

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The ‘tech’ revolution depends on internet access The tech revolution is being heavily promoted as the answer to many of the development challenges with which we have been struggling for so many years. These advanced tech solutions can potentially address pressing issues related to financial, agricultural, educational, health, and enterprise sectors, among others. The vast… Continue reading

The white spaces of the digital divide: 3G+ haves and have-nots

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In previous blogs, we discussed the seven key drivers of digital exclusion in emerging markets. This one examines the implications of the observation that in most rural villages, the infrastructure to support fintech, agtech, healthtech or any other form of “tech” remains inadequate. This is because these ‘techs’ depend on users being able to access… Continue reading

Indonesia’s experiment with digitising food subsidy payments: The story so far

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Background of government-to-people (G2P) payments in Indonesia   Indonesia has embarked on an ambitious programme to digitise all social assistance payments in the country by 2019. In 2017, one of the largest social assistance programmes, Raskin, was digitised and moved to cash transfers. The new, cash-based programme has been renamed Bantuan Pangan Non Tunai (BPNT).… Continue reading

Lessons from the Digitisation of Government to Person (G2P) Programmes in India

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The Government of India spends about USD 71 billion every year on various G2P welfare programmes on food, fertiliser, fuel (liquefied petroleum gas (LPG) and kerosene), health, pensions, rural employment etc.    Direct Benefit Transfer (DBT) in G2P programmes is a major reform initiative launched by the Government of India on 1st January, 2013. Its… Continue reading

The Potential for Technology-backed Remittance Solutions in Malaysia

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Borhan is a Bangladeshi migrant employed at a bottling plant in the suburbs of Kuala Lumpur. He earns MYR 1,400 (~USD 334) each month. After covering his basic living expenses, Borhan is able to save MYR 750 (~USD 179) approximately. He remits this money to support his family back home in Dhaka. He uses informal… Continue reading

The Agent Profitability Conundrum in India – Time for Differentiated Agents?

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  Recent research from MicroSave suggests that although agents report their dissatisfaction as high, dormancy or dropouts are still relatively low at 20%. The low dormancy or dropouts are potentially due to the following factors:    1. Hope – agents believe that the national financial inclusion drive (PMJDY) will increase the volume of business;  2.… Continue reading