Financial Inclusion in Action

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Paint by Numbers: Profiles of Bank Agents in India

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India’s financial inclusion efforts remain in a difficult transition period. And agents, or business correspondents, as they are known here, are not the all-purpose, “last link” solution everyone had imagined between banks and low-income, remote or migrant customers. Despite the Reserve Bank of India’s (RBI’s) commendable efforts to move financial inclusion aggressively forward (this year's… Continue reading

Financial Inclusion Just Became More Inclusive…Maybe

On 22 February, the Reserve Bank of India (RBI) announced that companies from any business sector will be allowed to seek a banking license. A strong part of the rationale behind this controversial and surprising move from India’s generally conservative central bank and regulator is the need to bring more banking services, more efficiently and… Continue reading