Financial Inclusion in Action

Read, Share, and Discuss

Triple Burden of Malnutrition in India – Are We Doing Enough?

Header3c

India has been grappling with the problem of malnutrition for decades now. With its persistent and chronic nature, malnutrition affects a large proportion of the population in the country. The triple burden of malnutrition in the form of stunting and wasting, anaemia, and obesity are common across women, men, and children, but is especially prevalent… Continue reading

Enhancing Education Finance: A Perspective of the Financial Journey of Low- to Medium-Cost Private Primary Schools in Kenya

Header3c

The chatter and sounds of students playing in the school ground echoes in the distance. Peter, the school owner, looks at the children through his office window with pride. It seems like just the other day when he resigned from employment as a teacher to establish his own school. To finance the start-up, he used… Continue reading

Myths Busted, New Evidence Generated: ANA India Wave II Study has a Lot to Tell – Stay Tuned

Header3c

As we gear up to unveil the second edition of MicroSave’s acclaimed Agent Network Accelerator (ANA) programme, here is a quick look into what ANA findings have in store for readers this year. The key themes of Wave II of ANA India include: prevalence of interoperability and its effects on agent viability; questions surrounding the… Continue reading

DFS Customer Development Opportunities in Nigeria

Header3c

Customer development is a fundamental requirement for any business. In digital financial services (DFS), we can view customer development as a journey that comprises customer discovery, customer captivation, and appropriating value. Customer discovery involves finding out about potential customers, and understanding whether existing solutions are able to meet their needs. Customer captivation entails continuously sustaining… Continue reading

Third-Party Agent Network Managers: The Missing Element in Indonesia’s DFS Sector

Header3c

This blog is second in the series on the key findings and recommendations of the recently concluded Agent Network Accelerator (ANA) Indonesia survey. It elaborates on one of the key recommendations of the ANA survey which is to allow third parties to set up and manage agent networks. The first blog “A First Look at… Continue reading

Is India Ready to Phase-out Subsidised Kerosene?

Header3c

    Kerosene is a distillate petroleum product that serves as a primary source of fuel for lighting and also used to start the wood or cow dung-fired stoves used for cooking by poor and marginal households in India. Subsidised kerosene is distributed to eligible beneficiaries through a network of agent-appointed Fair Price Shops (FPSs).… Continue reading

Chartbuster Fintech Blogs from our Library – 2017

Header3c

Readers and leaders! More than ever, the world is banking on fintech to accelerate the pace of financial inclusion at the base of the pyramid. Countries around the world have been working on aspects of digital identity, simplified user interfaces, and government–people partnerships to bring financial inclusion to the unbanked. In 2017, MicroSave published a… Continue reading

State of Play – Insights on the Evolution of Pakistan’s Mobile Money Agent Network

Header3c

The success of a branchless banking network is entirely dependent on the ability of its agents to deliver high-quality services to the target market, that are in line with providers’ objectives. Three years ago, the Helix Institute of Digital Finance’s team first set off to study Pakistan’s agent network and inform on its efficiency, providing insights for improvement, as… Continue reading

The Unrealised Potential of Mobile Wallets in Pakistan

Header3c

Currently, Over the Counter (OTC) transactions in Pakistan account for just over half (52%) of Branchless Banking Transactions[1] by value and less (42%) by volume. The vibrancy of OTC transactions could provide a stepping stone to mobile wallets. This, in turn, would enable the deepening of the digital financial ecosystem through advanced service offerings for… Continue reading

The Clear Blue Water on the Other Side of the Digital Divide

Header3c

In the recent MasterCard Foundation Symposium on Financial Inclusion in Accra, I was asked to participate in a debate, arguing for the proposition that “disruptive innovation is no longer relevant to the needs of the poor.” Not easy for someone who has been deeply involved with optimising the delivery of digital financial services (or electronic banking as… Continue reading