Nimesh Soni is an Assistant Manager with MicroSave’s Digital Financial Services (DFS) Domain. He is a DFS consultant with extensive experience in inclusive banking and the mobile money ecosystem gained through projects with banks, mobile network operators (MNOs), agent network managers (ANMs) and technology service providers (TSPs). His areas of expertise include institutional assessments, delivery channel design, designing user interface for DFS products, customer experience mapping, process mapping and re-engineering, pilot planning and roll-out, quantitative and qualitative market research. Nimesh received his Post Graduate Diploma in Forestry Management with specialisation in Conservation and Livelihoods from Indian Institute of Forest Management, Bhopal and Bachelor’s in Science with Electronics, Computers and Mathematics. He is fluent in English and Hindi.