Financial Inclusion in Action

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Why Most Agents Networks Will Fail


The Soul of an Agent Network: The Helix Institute has evaluated and advised all types of agent networks in countries around the world. Big ones, rural ones, new ones, bank ones, and even imaginary inactive ones. Despite the differences in operational strategies, all agent networks should have one element in common – they are crafted… Continue reading

Innovation Overkill: Why Product Innovation in Financial Inclusion isn’t Always the Right Move


Amid all the renewed talk about product innovation and a client centric (or what we at MicroSave have, for over a decade now, called a “market-led”) approach to financial inclusion, I find myself wondering if we have lost sight of two key aspects: The differences between market leaders and market followers The challenges of advancing through the… Continue reading