Financial Inclusion in Action

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Over The Counter Transactions – Liberation Or A Trap? Part III

The first blog in this series Over The Counter Transactions – Liberation Or A Trap? (Part I) highlighted that over the counter (OTC) transactions alone cannot deliver the digitally enabled financial inclusion many of us are working towards. The second Over The Counter Transactions – Liberation Or A Trap? (Part II)  noted that despite this OTC transactions… Continue reading

Over The Counter Transactions – Liberation Or A Trap? Part II

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In the previous blog Over The Counter Transactions – Liberation Or A Trap? (Part I) I looked at why over the counter (OTC) transactions alone cannot deliver the digitally enabled financial inclusion many of us are working towards.  A later blog in the series will examine the implications of OTC for providers and customers – many… Continue reading

Over The Counter Transactions – Liberation Or A Trap? – Part I

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The Cause For Concern I am back obsessing about over the counter (OTC) transactions again. Before we dive in let’s quickly define OTC transactions as they come in many forms in different markets – from the direct deposit by the agent into the end-user’s wallet in Kenya to the transfer of money from one agent… Continue reading

Disruption is Simmering in Kenya

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Something disruptive has been simmering for some time now in Kenya’s rapidly evolving digital finance market. M-PESA the lauded and the most successful mobile money offering in the world has started to feel it too. At the core of the disruption is the “Thin-SIM”, a decade old technological innovation from China.  M-PESA – The Benchmark… Continue reading

Financial Inclusion Histories

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We do most of our work in a historical vacuum. We tend to think of today's problems and opportunities as unique. That's a natural bias in an age imbued with a sense of inexorable progress reliant on technological solutions. But if we lift our gaze over historical time, we find numerous references to issues and… Continue reading

Non-Bank-Bank Partnerships: Break-ups, New Dates on the Cards?

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Until this month RBI maintained the view that only licensed commercial banks can offer cash-out services. As a result a number of banks and non-banks formed partnerships. In fact, the RBI’s view hasn’t changed. The RBI has simply decided to regulate non-banks offering business correspondent services too, as differentiated, Payments Banks (PB). Business correspondents (BC)… Continue reading

Mor Committee Report – Is There a Take Away for Insurance Industry?

The report of Reserve Bank of India’s Committee on “Comprehensive Financial Services for Small Businesses and Low Income Households”, commonly known as the “Mor Committee report” has generated unprecedented levels of exuberance, interest and debate. While most of the RBI committee reports are conservative and confirmatory in approach, this report talked about a paradigm shift… Continue reading

The Mor Committee Report – Will Payment Banks Be Revolutionary or Evolutionary?

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One of the more debated aspects of the Mor Committee’s report on “Comprehensive Financial Services for Small Businesses and Low Income Households” is the proposal for the new class of banks, in particular the “Payments Banks”. While it is probably a stretch to assert that this is an “incremental step” from the existing (Pre-Paid Instrument… Continue reading