Financial Inclusion in Action

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Indian DFS landscape is changing: Insights from State of the Agent Network India, 2017 (ANA) Wave II Research

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MicroSave recently published its ‘State of the Agent Network, India 2017’ report based on our Agent Network Accelerator (ANA) Wave II research. We conducted the research in 2017, based on a nationally representative sample of 3,048 business correspondent agents. The 2017 India report proposes a significant shift from Wave I in 2015.    The report… Continue reading

Burgeoning ‘Typhoons’ in Digital Financial Services

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Typhoons are great engines of destruction. When a typhoon makes landfall it often produces a devastating storm surge that destroys everything in its path without mercy. The best defence against a typhoon is an accurate forecast that gives people time and means to get out of its way. It is therefore prudent to watch, watch… Continue reading

Survival of the Fittest: The Evolution of Frauds in Uganda’s Mobile Money Market (Part-II)

In the first blog of this series we outlined the evolution and increasing sophistication of fraud in Uganda. The ingenuity of fraudsters is impressive. But what about the MNOs’ response? Have the providers set up systems improvements and processes geared toward checking such frauds? Talking to the staff of leading mobile money providers in Uganda,… Continue reading

Survival of the Fittest: The Evolution of Frauds in Uganda’s Mobile Money Market (Part-I)

Uganda has seen an explosive growth in mobile money adoption in the last few years, growing from 550,000 active users in 2009 to 5.2 million in 2012 (active on a 30 day basis) according to the Economic Regulation Unit’s Broadcasting & Telecommunications Market Review 2011/12. Now, the rate of mobile money account ownership outstrips bank… Continue reading