Financial Inclusion in Action

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Winter is coming: Key lessons on digital transformation for financial institutions

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In the previous blog, we discussed the “why” – a business case for digital transformation. In this blog, we look at the “how” – the detailed steps for digital transformation. Digitise processes Digital processes are quicker, more efficient and cheaper than manual processes. A digital transformation of processes reduces the cost and friction points of… Continue reading

Winter is coming: Managing the digital onslaught

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In the previous blog of this series, we discussed the changing nature of the financial services industry. We talked about how digital disruption has had an impact on traditional financial institutions. In this blog, we discuss how the incumbents can bring about a digital transformation to utilise the disruptive power of technology and innovation. Traditional… Continue reading

Winter is coming: Digital disruption and its impact on the financial services industry

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The financial services industry is changing rapidly. A convergence of technology with finance, which, in turn, resulted in the emergence of FinTechs, has been changing the very fundamental nature of the financial industry. Apart from technology, demographic and cultural shifts continue to alter the financial services value chains. Traditional financial institutions are losing their market… Continue reading