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Tag: Agent networks

Customer Protection in Indian Digital Financial Services: Part 1: Recourse

The blog describes the status of customer protection practices embedded into digital financial service offerings in India.

Mar 15, 2018

Soumya Harsh Pandey and Graham Wright

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Mar 15, 2018

Soumya Harsh Pandey and Graham Wright

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Benchmarking Training and Support by Agent Network Management Model

Adequate training and on-going support are crucial to the success of an agent network. Third paper from the Agent Network Accelerator Capstone Paper series analyses the three Agent Network Management models.

Mar 8, 2018

Doreen Ahimbisibwe, Wanjiku Kiarie and Vera Bersudskaya

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Mar 8, 2018

Doreen Ahimbisibwe, Wanjiku Kiarie and Vera Bersudskaya

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Measuring Risk in Agent Networks – What Risks Are Inherent in Agency Business and How to Track Them

The second paper from the Agent Network Accelerator Capstone Paper series describes the types of risks inherent in agent networks based on research conducted over two waves of the ANA surveys in 11 countries.  

Mar 6, 2018

Wanjiku Kiarie and Vera Bersudskaya

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Mar 6, 2018

Wanjiku Kiarie and Vera Bersudskaya

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Agent Network Accelerator Research – India Country Report

The Agent Network Accelerator (ANA) is a four-year research project implemented in 11 focus countries. MicroSave and the Helix Institute of Digital Finance present valuable insights on the agent network model in India and provide recommendations for developing sustainable agent networks in the country.

Feb 14, 2018

Aakash Mehrotra, Akhand Tiwari, Karthick Morchan and Mimansa Khanna

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Feb 14, 2018

Aakash Mehrotra, Akhand Tiwari, Karthick Morchan and Mimansa Khanna

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Myths Busted, New Evidence Generated: ANA India Wave II Study has a Lot to Tell – Stay Tuned

The blog presents highlights from the Agent Network Aceellerator Wave II Research.

Feb 9, 2018

Vivek Khanna and Bhavana Srivastava

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Feb 9, 2018

Vivek Khanna and Bhavana Srivastava

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Third-Party Agent Network Managers: The Missing Element in Indonesia’s DFS Sector

This blog is second in the series on the key findings and recommendations of the recently concluded Agent Network Accelerator (ANA) Indonesia survey

Jan 29, 2018

Raunak Kapoor and TVS Ravi Kumar

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Jan 29, 2018

Raunak Kapoor and TVS Ravi Kumar

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