William Nanjero

Posts by William Nanjero

Interoperability – A Regulatory Perspective

The blog discusses the role, benefits and how countries around the world are adopting interoperability in digital finance.

A Strategic Approach for Next-Generation DFS Agent Networks

The blog discusses the possibility and the requirements of developing the future of agent networks. How do we develop deployments that enable and facilitate the demand and supply equilibrium?

Give us Some Credit! Meet the Digital Borrowers in Kenya

In this blog, we analyse how Kenyans use digital credit and suggest ways to adapt existing products to better serve these customers.

Where credit is due – Customer experience of digital credit in Kenya

The research examined the process of applying for loans from different providers as well as conducting individual interviews with borrowers to understand their needs, aspirations, perceptions, and behaviors.