Olivia Obiero is a Manager in the Banking and Financial Services domain.
She has extensive experience in the financial sector specifically related to financial inclusion supporting financial institutions in the subject areas of microfinance, SME finance and digital financial services. She also has hands on experience in technical work such as institutional review, organisational strengthening, market research and product development, capacity building and training. She has conducted several assignments in various countries such as: Kenya, Tanzania, Ghana and Malawi for financial institutions such as Jamii Bora Bank, Equity Bank of Kenya, and Opportunity Bank of Malawi among others.
Posts by Olivia Obiero
M-Shwari: Market Reactions and Potential Improvements
Customers also have a series of specific recommendations to improve the M-Shwari product which is outlined in the Note.