Mitul leads Government and Social Impact practice at MicroSave. In his present role, he works with governments, policy makers, development agencies, think tanks, academic institutions, NGOs and directly with citizens to improve delivery of government to people (G2P) services and benefits, focused on people at the bottom of the pyramid. His work involves improving public policy choices through evidence-based, bottom-up, human-centered approach; re-engineering and digitising processes to deliver efficient and targeted services and benefits; conducting pilots to evaluate options; supporting implementation; monitoring and evaluation.