David Cracknell is MicroSave's Global Director for Technical Excellence, leading a growing team of professionals. He has over twenty years experience in financial inclusion, banking, and enterprise development. His technical work focuses on developing and designing solutions for deposit mobilisation and electronic banking, leading the advisory team to Equity Bank in Kenya between 2001-06, and contributing to Safaricom’s M-PESA pilot test between 2005-06. His work has included strategic and institutional reviews, market research, pilot testing, delivery channel diagnostics and service delivery, and writing on microfinance and banking. He has experience in Kenya, Uganda, Tanzania, Ethiopia, Malawi, South Africa, Cameroon, Nepal, Nigeria, Democratic Republic of the Congo, Ghana, Egypt, Zambia, Sri Lanka, Bangladesh, India, and the Philippines.