Amit is a Manager in the Digital Financial Services domain of MSC India. He has over 5 years of experience on projects in IT industry and consulting ranging from banking and financial services, pharmaceuticals, agriculture, payments among others. He has extensive experience of interacting with various types of clients including donors, public and private sector banks, agent network managers, card network companies, money transfer, and prepaid instruments service providers among other financial services providers and various government and regulatory bodies in India, Kenya and Solomon Islands. He specializes in project management, consulting, qualitative research, data analysis including applied econometrics, understanding of payments industry, behavioral economics, pilot testing, and agency banking operations. He has very extensively worked with community-based structures organized in the form of Self Help Groups.
Posts by Amit Joshi
High-Hanging Fruit and Easy Catch—Merchants who need additional “hooks” and hand-holding
This is the third blog of the “Digitizing merchant payments in India” series. In the first blog, we discussed the potential of merchant ecosystem in India and the need to design distinct solutions for them. In the second blog, we described the characteristics of the first two merchant personas—the go-getters and the receptive reticents. In this third blog, we discuss the remaining two personas of the merchant ecosystem: a) The high-hanging fruits and b) The easy-catch merchants.
Go-getters and receptive reticents—Merchants who have the instinct, but need support
This is the second blog in the series on “Digitizing merchant payments in India”. The first blog discusses the potential of merchant ecosystem in India and the need to design distinct solutions for different merchants. In this blog, we will discuss two merchant personas: a) The go-getters and b) The receptive reticents.
“Cookie-cutter” solutions for merchants will not work
This series of blogs highlight that providers cannot promote merchant payments through standard “cookie-cutter” solutions. What works for one category of merchants may not work for the other category. We need to look at merchants as distinct personas to decipher their characteristics and explore ways to change their behavior.
A Qualitative Study of Producer Organisations in Select Geographies in India
The report brings out insights on PO forms, organisations, structures, management, governance, operations, business performance, earnings, needs, expectations, maturity levels and several other important aspects regarding farmer collectives.