Samveet Sahoo is a Manager in MicroSave’s Digital Financial Services domain. He has over eight years’ of experience in new product development, market research, pilot readiness & assessment and business analysis in consulting, government, IT and financial institutions in India and Bangladesh. He has worked on projects with mobile network operators (MNOs), banks, MFIs, business correspondence network managers (BCNMs), government agencies and IT firms. His work focuses on assisting clients to implement digital financial solutions, and includes: qualitative market research to understand customers’ needs, channel design, process re-engineering, pilot testing, training and support to roll-out. Samveet has a Post Graduate Diploma from Xavier Institute of Management, Bhubaneswar and is a Computer Engineer. He speaks English, Hindi, Bengali, Oriya, and Gujarati. He is a certified APM group ITIL v3 Foundation Professional.